Shipping policy

Welcome to RoyalStuffs.store. We are committed to delivering handcrafted luxury products safely and efficiently to customers worldwide. Please read our shipping policy carefully before placing an order.

Worldwide Shipping

RoyalStuffs.store proudly ships handcrafted Indian metalware and home décor products globally. All products are carefully packed and dispatched from India.

Order Processing Time

Most orders are processed within 1–4 business days after payment confirmation.
Handmade, made-to-order, personalized, or large-size products may require additional preparation time.
Orders are not processed on Sundays or public holidays in India.

Estimated Delivery Time

Delivery timelines vary depending on destination country, customs clearance, and courier operations.

Estimated International Delivery

Europe: 5–12 business days
United Kingdom: 5–10 business days
United States & Canada: 6–14 business days
Australia & New Zealand: 7–15 business days
UAE & Middle East: 5–10 business days
Other Countries: 7–20 business days

Please note that these are estimated timelines and may vary during festive seasons, customs inspections, weather disruptions, or courier delays.

Shipping Partners

We work with reputed international logistics partners and courier services to ensure safe and reliable delivery.

Tracking Information

Once your order is shipped, tracking details will be shared via email or WhatsApp (if provided during checkout).

Customers can use the tracking number to monitor shipment progress.

Customs Duties, Taxes & Import Charges

International orders may be subject to customs duties, VAT, import taxes, or local handling charges imposed by the destination country.

These charges are determined by your local customs authorities.
Customers are responsible for paying any applicable import duties or taxes unless otherwise stated.
RoyalStuffs.store has no control over customs policies or import charges.

Delays Due to Customs

Some international shipments may experience delays due to customs inspections or local regulations. Such delays are beyond our control and may extend delivery timelines.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

If incorrect or incomplete shipping information causes delivery failure, reshipping charges may apply.

Undelivered or Returned Packages

If a shipment is returned due to:

incorrect address,
failed delivery attempts,
refusal to pay customs duties,
or unavailability of the recipient,

the customer may be responsible for reshipping charges and applicable return handling costs.

Damaged Shipment

If your order arrives damaged:

Please contact us within 48 hours of delivery.
Share clear photos and an unboxing video for verification.
We will review the case and provide an appropriate resolution.

Handcrafted Product Disclaimer

All RoyalStuffs.store products are handcrafted in India by skilled artisans. Minor variations in finish, texture, polish, engraving, or hammer marks are natural characteristics of handmade craftsmanship and should not be considered defects.

Contact Us

For shipping-related questions or assistance, please contact us:

Email: work.royalstuffs@gmail.com
Website: RoyalStuffs.store

Policy Updates

RoyalStuffs.store reserves the right to modify or update this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.